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How to Reduce Employee Turnovers within retail

As any retail business manager you're fully aware that employee turnover is extremely costly. It can cost a lot of in time and money to replace and train each new employee, not to mention the cost in customer service and overall loss of company efficiency that comes from having to frequently deal with new staff members.

The good news is that there are several things you can do as an employer to mitigate employee turnover.

Reward Great Performance

A great way to reduce employee turnover is by recognizing and rewarding great performance. Rewarding employees with small incentives can have a significant impact on their morale, as well as their productivity. A simple reward could be giving an employee a bonus for meeting targets for a particular period of time, or giving them recognition in company newsletters or social media posts.

Some companies also like to give out awards at an annual company event where top performers are recognized publicly. This kind of event not only helps keep employees engaged with the company, but also makes them feel appreciated by management and fellow colleagues.

Recognition doesn’t always have to come from outside sources either; it can also come directly from you as the manager if you see that someone has done something exceptional! It’s important that your staff knows when they are doing well so they feel motivated enough to keep up those good habits throughout their employment with you


Give Your Employees a Career Path

  • Provide training and development opportunities.
  • Give your employees a career path.
  • Create a clear career path for them to follow, so they know where they are headed in the future.

To create this kind of environment, you have to make sure that your company is able to attract and retain good talent by offering competitive compensation packages and benefits. If you want to get the best people in place, you need an effective recruitment strategy that will help you find the right candidate at any given time.

Make Communication A Priority

One of the most important things you can do to keep your employees happy is to be communicative. Communication is not just something you do, but something that must be done well and on a regular basis. This means that it should not only be formal, but also informal and ongoing.

Clear communication between you and your employees will help them see what's expected of them as well as how they fit into the overall picture of your business. When there are clear lines of communication in place, employees are more likely to feel valued by their employer, making them less likely to leave for another job or company that would offer better pay or benefits.

See how you can advance Internal Communication with our Employee App here.


In addition to setting aside time during work hours for one-on-one conversations with each employee (and by "setting aside" we mean scheduling them), it's important that all team members know who they can turn to if they need advice on anything outside of work-related issues; this way everyone feels like he or she has someone who understands what he's going through at least somewhat well enough for both parties involved!

Ask For Feedback

One of the most important things you can do to avoid employee turnover is to get feedback from your employees. The reason why this is so important is because employees will rarely give you a problem unless they're asked for their opinion. This means that if you don't ask for feedback, your business could be losing out on valuable information about what's going well and what needs improvement.

When asking for feedback, try to keep it as anonymous as possible by telling employees that they don't need to follow up with any identifying details if they don't want to—that way, the responses are more likely to be honest and not influenced by fear or worry over repercussions. You should also make sure that your managers are prepared when giving out this sort of question; if there's nothing in place already (like a platform supporting employee feedback), then consider investing in one yourself before distributing it among staff members who might lose track of it when using emails or printouts.

See how to Engage your employees by gathering your internal communications, training, and operations in one platform.

Encourage Team Bonding

Team bonding activities can be a great way to increase employee engagement and productivity. These types of events are also a great way for employees to get to know each other better, which is important in any work environment. As an employer, it’s important that you show your employees that you care about their well-being both on and off the job. Team bonding activities don’t necessarily have to be expensive or elaborate; they just need to be fun and allow people from different departments or teams within your store (or even outside) of working with each other in a non-work environment.

  • Arrange team dinners
  • Host movie nights on the weekend where everyone gets together at someone's house in the neighborhood with some snacks and drinks while they watch a movie together as friends rather than co-workers!
  • Host company barbecues in the summertime where everyone comes together outside with family members while having fun playing games like cornhole or badminton outside under big shady trees around town park area near work site location where there is plenty of room available for such activities.

Give your employees the tools they need to do their best work.

Giving employees the right tools can help reduce turnover, as well as increase productivity and customer satisfaction. When employees know how to use their equipment efficiently, you’ll see a decrease in errors and mistakes that lead to unhappy customers.

With Relesys you can create a happy, productive workplace by improving your technology infrastructure and making sure your employees know how to use it.

Explore our Retail specific solution right here.


The retail industry is known for having some of the highest turnover rates compared to other industries. However, you can reduce employee turnover rates with a few simple changes. The key is to give your employees what they need and make sure that they feel appreciated and engaged with their work environment. This will help them feel more invested in the company's success and less likely to leave when something better comes along

Niklas is the illustrious head of marketing at Relesys. He is quite possibly the world's best-dressed Star Wars fan.

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