The Danish software company Relesys is currently very successful with implementing new digital solutions in the retail business.
This article is originally published inRetailNews by Peter Munk Simonsen in Danish.
Store Check - A New Operations Tool
Several large retailers, including Søstrene Grene, Specsavers, Salling Group, and VERO MODA have started using a digital tool called Store Check, which is exclusively developed for the Relesys Platform.
In short, it's a module that will make it easier for store managers and employees to keep track of their stores and daily routines. With the tool installed on the phone, you can e.g. create checklists and reports when setting up goods.
Many of our customers used old-fashioned paper forms for that kind of work. It is time-consuming. We are trying to digitalize this process, so that most information is accumulated online and located in one database, says Thomas Laursen, Project Manager at Relesys.
Fashion Retailer with Great Experiences
The tool can also be used by regional managers when, for example, they are on their weekly review. Here they can do reporting, upload photos, etc. directly from their phone or tablet in the stores and rate their quality score.
One of the retailers that use this tool on a daily basis is the Bestseller-owned clothing chain VERO MODA.
When the report is completed, the store receives an overall rating score, a Store Score that ranges from A+ to C- based on the total number of points.
By having a Store Score, we can streamline our evaluation and follow-up processes, which saves us valuable time every single day, VERO MODA writes in an email to RetailNews.
The majority of the customers, who use this digital store tools, are retailers, but Relesys is also getting more and more transportation companies on board. For example, they can use the Store Check module for reporting on damages.
It's about saving time and taking advantage of the fact that we have a phone at hand almost all the time. And then the module invites the employees to take ownership and involve themselves, because everyone knows how to use a phone, says Thomas Laursen.
Relesys was founded in 2014 by Jesper Roesgaard and Jens Ole Lebeck. Today, Relesys makes communication platforms for some of the largest retailers in Denmark and in the U.S. Relesys has 55 employees and over 100 customers in 84 countries.